IRD Tax Portal Guide: Login, Check TDS and File a Tax Return

The IRD Tax Portal is Nepal’s official online system for PAN registration, taxpayer login, e-TDS records and income tax returns. However, first-time users may find its menus confusing.

The portal may also load slowly during busy periods. For example, you may face delays near a tax deadline or at the end of a fiscal period.

This guide explains each step in simple language. You will learn how to open the official portal, complete a tax payer login, use a Submission Number and check whether your employer deposited salary tax against your PAN.

Always use an official government domain. Do not enter your PAN, username or password on an unofficial website.

What Can You Do on the www.ird.gov.np Tax Portal?

The official Inland Revenue Department website provides links to both the established Taxpayer Portal and a newer portal interface.

People often search for the www ird gov np tax portal or IRD tax payer portal. Both searches should lead you to an official ird.gov.np domain.

You can use the portal for several services.

The Integrated Tax System (ITS) and Mobile App

The official login page, specifically hosted at taxpayerportal.ird.gov.np, connects you to Nepal’s Integrated Tax System (ITS). While this web portal handles comprehensive filings (such as D-01 to D-04 income tax returns and VAT), individual taxpayers can also use the official “IRD Nepal” mobile app. The app provides a faster way to check basic PAN details, e-TDS records, and tax arrears directly from your smartphone.

Apply for PAN Registration

A person or business can start a PAN application through the Registration section.

The portal supports registration services for:

• Personal PAN
• Business PAN
• Value Added Tax
• Excise registration
• Changes to existing registration details

Submitting an online application may not complete the full process. The relevant tax office may still need to verify your identity and supporting documents.

Log In to Your Taxpayer Account

Registered taxpayers can use the Taxpayer Login option to view account details and available tax services.

The normal login form currently asks for:

• PAN number
• Username
• Password
• CAPTCHA

This login is different from the Tax Return Login that uses a Submission Number.

File an Income Tax Return

The Income Tax menu provides several return-entry options, including:

• D-01 Return Entry
• D-02 Return Entry
• D-03 Return Entry
• D-04 Return Entry
• Close of Business returns
• Tax Return Login

Choose the return type that matches your tax status. Do not select a form only because it appears first in the menu.

If you are unsure whether to use D-01, D-02, D-03 or D-04, confirm the form with your tax office or a tax professional.

Submit and Check e-TDS

Employers and other withholding agents use e-TDS to report tax deducted from payments.

An employee can later check whether the tax deducted from salary has been recorded against the correct personal PAN.

Make or Track Tax Payments

Eligible taxpayers can generate payment details and use available electronic payment services.

The portal may also show the status of tax payments after the banking system sends the transaction to the government revenue account.

Verify an Income Tax Return

Entering and submitting a return does not always complete the filing process.

A return may need verification by:

• The taxpayer through self-verification; or
• The relevant Inland Revenue Office or Taxpayer Service Office.

The official IRD guidance states that a return is not treated as fully filed until the required verification is complete.

Use the Correct IRD Tax Portal

The official IRD website currently links to two portal interfaces:

• New Taxpayer Portal
• Established Taxpayer Portal

The newer portal has a more modern layout. It shows the main services in a menu on the left side.

The established portal uses an older folder-style menu. It may display a message saying that the site works best with Mozilla Firefox.

Some IRD instructions and older screenshots still use the established portal. Therefore, the appearance may differ from the screen you see today.

However, the main service names remain similar:

• General Login
• Registration
• VAT
• Estimated Return
• Income Tax
• E-TDS
• Other tax services

If one portal is slow, open the official IRD homepage and use the portal link provided there. Avoid using links copied from an unknown social media post.

What You Need Before Tax Payer Login

Prepare the correct information before opening the portal.

For a normal Taxpayer Login, you may need:

• Your personal or business PAN
• IRD username
• IRD password
• CAPTCHA shown on the login screen

For a saved income tax return, you may need:

• Submission Number
• Username created during return registration
• Password created during return registration

These are two different login processes. Therefore, first decide whether you want to open your taxpayer account or continue a saved tax return.

Your PAN Number

Use the PAN assigned to you by the Inland Revenue Department.

Employees should use their personal PAN. Do not enter the employer’s PAN when checking tax deducted from your own salary.

Your Username and Password

Use the username and password created or activated for the relevant IRD service.

Do not use your:

• Mobile banking password
• Email password
• Employer’s login
• Citizenship number
• Bank account number

The portal login details should match the IRD account or the saved submission you want to access.

Your Submission Number

A Submission Number is generated when you register a return or application in the portal.

It is not the same as:

• PAN
• Tax payment voucher number
• e-TDS transaction number
• Bank transaction reference
• Citizenship number

Save the Submission Number as soon as the portal generates it. You may need it to reopen, edit, submit or print the return.

Step-by-Step Tax Payer Login Guide

The phrase tax payer login can refer to two different screens on the IRD portal. Follow the method that matches your purpose.

Method 1: Log In to Your Main Taxpayer Account

Use this method when you want to view your taxpayer account, PAN details, tax records or available account services.

Step 1: Open the Official Portal

Visit the official IRD website at ird.gov.np.

Then open the Taxpayer Portal from the website menu. You can also use the official New Taxpayer Portal link given above.

Check the domain before entering any information. It should end in ird.gov.np.

Step 2: Open General Login

Find General Login in the left-side menu.

Click it once to expand the option.

Step 3: Select Taxpayer Login

Click Taxpayer Login under General Login.

The current login screen asks for four details:

1. PAN Number
2. Username
3. Password
4. CAPTCHA

Step 4: Enter Your PAN

Enter your PAN without adding spaces or extra symbols.

Check every digit. A wrong PAN can cause a login error even when the username and password are correct.

Step 5: Enter Your Username

Enter the username linked to the PAN.

The username may be case-sensitive. Therefore, use the same spelling and letter case used during account creation.

Step 6: Enter Your Password

Enter the IRD account password.

Make sure Caps Lock is not on by mistake. Also, do not allow the browser to insert an old password from another website.

Step 7: Enter the CAPTCHA

Type the characters shown in the CAPTCHA image.

If you cannot read them, refresh the CAPTCHA instead of guessing many times.

Step 8: Select Login

Review the PAN and username. Then click Login once.

The portal can take a few seconds to respond. Do not click the button repeatedly because the system may still be processing the first request.

If You Forgot Your Password

The current login screen provides a “Forgot Password?” option and a “Create Login” link. If you are an existing taxpayer but this is your first time using the portal, you may need to activate your account by logging in with your old VAT or Income Tax username, using the username itself as the initial password.

For standard password resets, use the “Forgot Password” link under the General menu. The system will send a recovery link to your registered mobile number or email. If recovery does not work, contact the Inland Revenue Office (IRO) or Taxpayer Service Office (TSO) linked to your PAN. Do not attempt to create a second PAN.

Method 2: Log In With a Submission Number

Use this method to continue, check or complete a previously registered income tax return.

The live portal does not ask you to select a Submission Number from a list. It asks you to enter the Submission Number generated during return registration.

Step 1: Open the Income Tax Menu

Open the official portal.

Then click Income Tax in the left-side menu.

Step 2: Select Tax Return Login

Click Tax Return Login.

The portal will display a Submission Login Form.

Step 3: Enter the Submission Number

Enter the Submission Number created when you started the return.

Copy it carefully. Do not confuse it with your PAN or payment reference.

Step 4: Enter the Return Username

Enter the username used when the Submission Number was generated.

This may not be the same as your normal Taxpayer Login username.

Step 5: Enter the Return Password

Enter the password created for that return submission.

Again, this may differ from the main taxpayer account password.

Step 6: Click Login

Click Login once.

If the details match, the portal should open the saved return. You can then review its status or continue entering information.

How to Get an IRD Submission Number

You must start a return before you can use Tax Return Login.

Step 1: Open Income Tax

Go to the Income Tax menu in the portal.

Step 2: Select the Correct Return Entry

The current portal displays:

• D-01 Return Entry
• D-02 Return Entry
• D-03 Return Entry
• D-04 Return Entry

Select the return type that applies to you.

Choosing the wrong form can lead to incorrect declarations. Therefore, confirm the return type before entering financial information.

Step 3: Complete the Registration Details

Depending on the return type, the portal may ask for:

• Username
• Password
• PAN
• Fiscal year
• Contact number
• Taxpayer or assessment type

Enter the fiscal year for which you want to submit the return.

An annual income tax return normally covers a completed income year. Do not select the current year only because it appears first.

Step 4: Select Register

Review the details and click Register.

The portal should then generate a Submission Number.

Step 5: Save the Submission Number

Write down the number or save a screenshot in a secure place.

Also, keep the username and password you created. You will need all three details to reopen the return.

Step 6: Select Proceed

Click Proceed to open the return.

Complete the income, deduction, tax and payment schedules shown for your return type.

Step 7: Save Your Work

Use the Save option while completing the return.

Do not wait until the final page to save. The portal can time out or become slow after a long period of inactivity.

Step 8: Review the Return

Before submitting, check:

• PAN
• Fiscal year
• Income
• Expenses, if applicable
• Taxable income
• Tax liability
• Advance tax or TDS credit
• Tax payment details
• Required schedules
• Attached documents

A wrong fiscal year or PAN can create a serious mismatch.

Step 9: Submit the Return

Select Submit only after checking every section.

After final submission, the portal may disable the Save and Submit buttons. It should then allow you to print the return.

Step 10: Complete Verification

Submitting a return and verifying it are separate actions.

If you have self-verification credentials, follow the portal’s verification process. Otherwise, contact the relevant tax office.

According to the official IRD portal guidance, an unverified return may not be treated as properly filed.

How to Verify Your Income Tax Return

First, open Income Tax → Tax Return Login.

Then enter:

• Submission Number
• Return username
• Return password

After login, check the return status.

Common stages may include:

• Registered
• Saved or Draft
• Submitted
• Verified

A registered or saved return is not complete. It still needs final submission.

A submitted return may still need verification. Therefore, do not treat the Submission Number alone as proof of filing.

Keep Proof of Filing

After submission and verification, save:

• Printed return
• Submission Number
• Verification status
• Tax payment vouchers
• TDS transaction details
• Supporting financial statements
• Any confirmation generated by IRD

These records can help when applying for tax clearance or answering a tax-office query.

How to Verify Your Income Tax Return and TDS

An employer may deduct tax from your salary every month. However, the amount should also be deposited and reported against your PAN.

A deduction shown on a salary slip does not by itself prove that the amount appears in your IRD tax record.

Step 1: Confirm the PAN Given to Your Employer

Check the personal PAN recorded by HR or payroll.

One wrong digit can send the TDS information to the wrong record or cause the entry to remain unmatched.

Compare the PAN on:

• Your PAN certificate
• Salary tax sheet
• Employer payroll record
• TDS certificate

Step 2: Collect Your Salary Tax Details

Before checking the portal, collect:

• Monthly salary slips
• Annual salary tax calculation
• TDS certificate
• Employer’s name and PAN
• Months for which tax was deducted
• Total tax deducted

This makes it easier to identify a missing month or wrong amount.

Step 3: Log In to the IRD Tax Portal

Open General Login → Taxpayer Login.

Enter your:

• Personal PAN
• Username
• Password
• CAPTCHA

Then click Login.

Step 4: Open Your Tax or TDS Records

After login, look for the available TDS, withholding, transaction or tax-payment details.

The exact wording can differ between the established and new portal interfaces. However, you should look for records credited to your personal PAN.

Select the relevant fiscal year or tax period where the portal provides that option.

Step 5: Match the Employer Details

Compare the portal record with your salary documents.

Check:

• Employer or withholding agent
• Employer PAN
• Income or payment amount
• Tax deducted
• Tax period
• e-TDS or transaction reference
• Verification status

The deposited amount may appear as several monthly records instead of one annual total.

Step 6: Compare the Total

Add the TDS records for the fiscal year.

Then compare the total with:

• Tax deducted on salary slips
• Annual payroll tax statement
• TDS certificate issued by the employer

The figures should match after considering any year-end adjustment.

When Should Employer TDS Appear?

Section 90 of the Income Tax Act requires a withholding agent to submit the withholding statement and deducted tax within 25 days after the end of each month.

Therefore, a deduction made at the end of a month may not appear immediately.

The employer must also complete the e-TDS reporting process. An unverified or incorrect e-TDS entry may not appear properly against the employee’s PAN.

The current legal framework is available in the Income Tax Act 2058 published by IRD.

What to Do If Salary TDS Is Missing

Do not assume fraud as soon as one entry is missing. First, check the period and allow time for monthly filing and system processing.

Then follow these steps.

Step 1: Check Your PAN Again

Confirm that the PAN in payroll is correct.

Ask HR or payroll to show the PAN used in its e-TDS statement.

Step 2: Ask for the e-TDS Details

Request:

• e-TDS transaction or submission reference
• Tax period
• Amount reported
• PAN used
• Verification status
• TDS certificate

A payment voucher alone may not show that the tax was allocated to your PAN.

Step 3: Ask Payroll to Correct the Entry

If the employer used the wrong PAN or amount, ask the payroll or finance team to correct the e-TDS filing.

Keep the request in writing where possible. Mention the affected month, amount and correct PAN.

Step 4: Check the Portal Again

After the employer corrects and verifies the e-TDS entry, allow time for the system to update.

Then log in and check the same fiscal year again.

Step 5: Contact the Tax Office

If the employer confirms the filing but the amount still does not appear, contact the tax office linked to your PAN.

Take:

• PAN certificate
• Citizenship or identity document
• Salary slips
• TDS certificate
• Employer’s e-TDS reference
• Annual salary tax sheet
• Relevant payment evidence

Use the official IRD office contact directory to find the appropriate office.

Does Every Employee Need to File an Income Tax Return?

Not every salary-only employee needs to submit a separate return.

If you earn salary from one employer and the employer correctly deducts and deposits the full tax, a separate annual return may not always be required.

However, you may need to file when:

• You work for more than one employer.
• You earn salary and business income.
• You have other assessable income.
• Your employer did not deduct the correct tax.
• IRD requires a return for your tax status.
• You need to claim or reconcile tax credits.
• You fall under another filing requirement.

Checking TDS and filing an income tax return are different tasks. You can check whether salary tax reached your PAN even when you do not need to file a separate return.

Common IRD Tax Portal Problems and Solutions

The portal can sometimes feel slow or unclear. These fixes solve many common problems.

The Portal Keeps Loading

Wait for a few seconds before clicking again.

If it remains stuck:

• Refresh the page once.
• Try the New Taxpayer Portal.
• Use an updated version of Chrome or Firefox.
• Try again outside peak hours.
• Close unused browser tabs.
• Check your internet connection.

Do not create a second submission immediately. The first request may already have generated a Submission Number.

The Login Button Does Nothing

First, check all required fields.

Make sure you entered:

• Correct PAN
• Correct username
• Correct password
• Current CAPTCHA

Then click Login once and wait.

The CAPTCHA Is Rejected

CAPTCHA images can expire after a delay.

Refresh the CAPTCHA and enter the new characters. Also, make sure no spaces were added before or after the text.

The Submission Number Does Not Work

Check whether you entered:

• The correct Submission Number
• The username created for that submission
• The matching password

The main Taxpayer Login password may not open a saved return.

You Forgot the Return Username or Password

Check the records saved when you created the Submission Number.

If you cannot recover them, contact the tax office before starting a duplicate return.

The Return Is Submitted but Not Verified

A submitted return may still need verification.

Use self-verification if your account has that facility. Otherwise, contact the appropriate IRD office.

Do not wait until the filing deadline to solve a verification problem.

Security Tips for IRD Tax Payer Portal Users

Your PAN is an important tax identifier. Your IRD password gives access to tax information.

Follow these basic rules:

• Use only an official ird.gov.np domain.
• Do not share your password or CAPTCHA.
• Do not send login details through email or messaging apps.
• Do not save the password on a public computer.
• Log out after using the portal.
• Keep the Submission Number private.
• Do not let an unknown person create credentials for you.
• Change your password if you believe it was exposed.
• Keep copies of returns and payment records in a secure place.

An accountant or tax consultant may help prepare a return. However, you should still know which PAN, email, mobile number and return details they use.

Frequently Asked Questions

Final Summary

The IRD Tax Portal provides online access to PAN registration, taxpayer accounts, e-TDS, tax payments and income tax returns.

For a normal tax payer login, open General Login and select Taxpayer Login. Then enter your PAN, username, password and CAPTCHA.

To reopen an income tax return, open Income Tax and select Tax Return Login. Enter the Submission Number, return username and matching password.

Employees should also check whether salary tax deducted by their employer appears against the correct PAN. If a record is missing, verify the PAN and request the employer’s e-TDS details before contacting IRD.

Finally, remember that saving or submitting a return may not complete the process. Check that the income tax return has also been verified.